| FAQs Whether you need information to discuss hosting a Step Up! Fight the Flu event with your Board of Directors, members, principal or groups and organizations in your community, here is helpful information that can help answer your questions. |
QUESTION: If something goes wrong, does our school have liability?
ANSWER: Flu Busters retains all liability for school-based and school-hosted clinics provided by the
company. Schools and organizations hosting a Flu Busters clinic can be added specifically to the company’s
insurance coverage and a certificate of insurance provided (upon request).
QUESTION: What is the insurance coverage agreement with Flu Busters?
ANSWER: Flu Busters agrees to cover the school, under its general and professional liability policies, for
any and all claims, losses, damages, liabilities, judgments, or settlements, including reasonable attorney’s fees, costs
and other expenses incurred by the school for any activities performed by or on behalf of Flu Busters. Flu Busters
and the school agree to notify promptly each other if they receive any claim or legal action arising out of activities
conducted at Step Up! Fight the Flu immunization clinics.
QUESTION: Is the school responsible for sharps disposal?
ANSWER: No. The Sharps Disposal container is shipped with the clinic supplies and the clinic nurse will dispose of all used
needles and syringes using this container. The Sharps container is shipped back to Flu Busters for timely, safe and proper
disposal.
QUESTION: How much does the vaccination cost?
ANSWER: For the 2010-2011 flu vaccination season, the cost of injectable vaccine is $30 each, and for the nasal spray, the
cost is $35 each. Everyone MUST pre-register for either type of vaccine this year (click on "Schedule a Vaccination" above
to register for your flu vaccine).
QUESTION: Do you have a preservative free or thimerosal free vaccine?
ANSWER: Yes. Flu Busters will have preservative free nasal spray vaccines at each clinic for those who pre-registered and
pre-paid for it. Extra nasal spray vaccine will not be available at any clinic.
QUESTION: Will a representative from Flu Busters be at our clinic?
ANSWER: Yes. Every clinic will have at least one nurse there for administration unless the clinic host identifies a local health
care provider or school nurse who is qualified and willing to administer vaccines at your clinic.
QUESTION: Should our clinic be held before, during or after school hours?
ANSWER: Schools hosting a Step Up! Fight the Flu clinic are able to schedule their clinic any time of the day and any day of
the week. Flu Busters recommends holding the clinic during school hours in order to reach ALL students. Our clinic
process limits the amount of time each student will be out of school activities and works closely with the school to ensure
the least amount of disruption in the school's regular schedule. If the clinic is school-based, the clinic date and time will
need to be approved by the principal and other school officials before scheduling; if at another community site, approval of
that site’s administrators.
QUESTION: Does a school-hosted clinic have to be held in the school?
ANSWER: Schools can host a Step Up! Fight the Flu clinic at any non-commercial venue in the community, with the approval
and cooperation of the venue. Sites for clinics can include libraries, recreation centers, community centers, and other
places that are convenient for families and other members of your community.
QUESTION: Does my school need to hire a nurse to administer the flu shots?
ANSWER: No. Flu Busters will provide a certified representative on-site to administer the vaccines. If a school has a school
nurse or other certified health care professional who would like to help at the clinic event, Flu Busters welcomes them to
help out.
QUESTION: If my school hosts a Step Up! Fight the Flu clinic, does our school receive any revenue?
ANSWER: Yes. Your school will earn $1 per injectable OR nasal spray vaccine. The school does not receive any revenue for
vaccines provided to Medicaid, Medicare or insurance paid participants.
QUESTION: What are the requirements for Step Up! Fight the Flu nurses?
ANSWER: Every Flu Busters nurse currently holds a license for the state in which the clinic is held. In addition, clinic nurses
complete background checks and training for Step Up! Fight the Flu clinics before the scheduled event. Nurses will adhere
to all laws under HIPAA for privacy. The notice of privacy practices under these laws is available at each clinic. All Flu
Busters’ clinic nurses are required to complete Flu Busters pre-clinic training for each clinic. Clinic nurses are also required
to obtain all consent and payment forms, including tickets printed online and payments made at the clinic. The nurse
receives a list of pre-registered online participants with the supplies prior to the event.
QUESTION: Can Flu Busters contract with and pay our school nurse or other health care provider to administer the vaccines?
ANSWER: Flu Busters can contract with your school nurse to administer the vaccinations at your school and pay them for
their time outside of normal school hours. Other local health care providers can administer the vaccines on a paid basis. Flu
Busters will require proof of qualifications for any local provider identified by the clinic host.
QUESTION: Does Flu Busters offer any other on-site preventive healthcare services that we can combine with our Step Up!
Fight the Flu clinic?
ANSWER: Yes. Flu Busters can provide heart health screenings, meningitis vaccines and other healthcare services. Call or
visit Flu Busters’ parent website, Care Dynamix at www.caredynamix.com for more information.
QUESTION: Will low income families receive flu shots for free?
ANSWER: Children and families who have Medicare can receive the flu vaccination for free. Flu Busters is working on
authorization to administer free vaccines under the Vaccine for Children program, and that coverage will vary from state to
state. Work with your local health department to coordinate your efforts and ensure that children and families can receive
their flu vaccination.
QUESTION: Are there materials that I can use to gain the necessary permissions and promote my clinic?
ANSWER: Yes. This Flu Busters Step Up! Fight the Flu website has information to help you select a clinic date, obtain
approvals, a checklist for planning, promotional materials and other documents to support a successful clinic. Click on
“promotions” tab above for more information and downloadable promotional materials. Click on the “forms” tab above for all
necessary forms for your clinic. Click on the How? tab above for a step-by-step guide on how to host a Step Up! Fight the
Flu clinic, including a downloadable checklist for your use.
QUESTION: What type of support does Flu Busters provide clinic hosts?
ANSWER: In addition to the information available on this website, each scheduled clinic is assigned to a Flu Busters
representative. This representative is trained to answer your questions and help you host a successful Step Up! Fight the
Flu clinic. Reminders with valuable information and ideas will be sent periodically to the primary school contact for each
clinic.
QUESTION: Does a parent need to be with their child if the consent form is signed?
ANSWER: No, if the consent form is signed by the child’s parent or legal guardian and provided to the clinic nurse, parents
do not need to be present. The consent form can also be found on the Forms portion of this website.
QUESTION: How do you make your appointment to receive a flu shot?
ANSWER: Simply click the blue "Schedule a Vaccination" above. You can search your local area for clinics and request a
specific time. Or, call 1(866) 782-3014 to schedule your appointment.
QUESTION: Can the clinic be cancelled?
ANSWER: Yes. Prior to the vaccine being shipped to your clinic, you can cancel your scheduled clinic. This year Flu Busters
requires that at least 70 people be pre-registered one week before the Step Up! Fight the Flu clinic is scheduled to be
held. Flu Busters representatives will work with you on re-scheduling, returning pre-paid vaccine, and other issues that
arise because of the cancellation.
QUESTION: Can the school hold more than one clinic?
ANSWER: Yes. A school can hold multiple clinics if needed; the participation minimums will need to be met for each
scheduled clinic.
QUESTION: My flu vaccination clinic is scheduled and on the school calendar. What are the next steps?
ANSWER: Promotion! Add the clinic date to your school calendar. Use the outreach materials available on the Promotions
portion of this website. Print off flyers, posters, and information to share with your members, students and their families,
other parent groups at your school, local business and other community leaders. Work with your local media to promote
your event. Encourage school and community members to schedule their flu shot appointments early – Flu Busters uses the
number of appointments one week prior to the event to ship out vaccines and materials and determine if the minimums
have been met.
ANSWER: Flu Busters retains all liability for school-based and school-hosted clinics provided by the
company. Schools and organizations hosting a Flu Busters clinic can be added specifically to the company’s
insurance coverage and a certificate of insurance provided (upon request).
QUESTION: What is the insurance coverage agreement with Flu Busters?
ANSWER: Flu Busters agrees to cover the school, under its general and professional liability policies, for
any and all claims, losses, damages, liabilities, judgments, or settlements, including reasonable attorney’s fees, costs
and other expenses incurred by the school for any activities performed by or on behalf of Flu Busters. Flu Busters
and the school agree to notify promptly each other if they receive any claim or legal action arising out of activities
conducted at Step Up! Fight the Flu immunization clinics.
QUESTION: Is the school responsible for sharps disposal?
ANSWER: No. The Sharps Disposal container is shipped with the clinic supplies and the clinic nurse will dispose of all used
needles and syringes using this container. The Sharps container is shipped back to Flu Busters for timely, safe and proper
disposal.
QUESTION: How much does the vaccination cost?
ANSWER: For the 2010-2011 flu vaccination season, the cost of injectable vaccine is $30 each, and for the nasal spray, the
cost is $35 each. Everyone MUST pre-register for either type of vaccine this year (click on "Schedule a Vaccination" above
to register for your flu vaccine).
QUESTION: Do you have a preservative free or thimerosal free vaccine?
ANSWER: Yes. Flu Busters will have preservative free nasal spray vaccines at each clinic for those who pre-registered and
pre-paid for it. Extra nasal spray vaccine will not be available at any clinic.
QUESTION: Will a representative from Flu Busters be at our clinic?
ANSWER: Yes. Every clinic will have at least one nurse there for administration unless the clinic host identifies a local health
care provider or school nurse who is qualified and willing to administer vaccines at your clinic.
QUESTION: Should our clinic be held before, during or after school hours?
ANSWER: Schools hosting a Step Up! Fight the Flu clinic are able to schedule their clinic any time of the day and any day of
the week. Flu Busters recommends holding the clinic during school hours in order to reach ALL students. Our clinic
process limits the amount of time each student will be out of school activities and works closely with the school to ensure
the least amount of disruption in the school's regular schedule. If the clinic is school-based, the clinic date and time will
need to be approved by the principal and other school officials before scheduling; if at another community site, approval of
that site’s administrators.
QUESTION: Does a school-hosted clinic have to be held in the school?
ANSWER: Schools can host a Step Up! Fight the Flu clinic at any non-commercial venue in the community, with the approval
and cooperation of the venue. Sites for clinics can include libraries, recreation centers, community centers, and other
places that are convenient for families and other members of your community.
QUESTION: Does my school need to hire a nurse to administer the flu shots?
ANSWER: No. Flu Busters will provide a certified representative on-site to administer the vaccines. If a school has a school
nurse or other certified health care professional who would like to help at the clinic event, Flu Busters welcomes them to
help out.
QUESTION: If my school hosts a Step Up! Fight the Flu clinic, does our school receive any revenue?
ANSWER: Yes. Your school will earn $1 per injectable OR nasal spray vaccine. The school does not receive any revenue for
vaccines provided to Medicaid, Medicare or insurance paid participants.
QUESTION: What are the requirements for Step Up! Fight the Flu nurses?
ANSWER: Every Flu Busters nurse currently holds a license for the state in which the clinic is held. In addition, clinic nurses
complete background checks and training for Step Up! Fight the Flu clinics before the scheduled event. Nurses will adhere
to all laws under HIPAA for privacy. The notice of privacy practices under these laws is available at each clinic. All Flu
Busters’ clinic nurses are required to complete Flu Busters pre-clinic training for each clinic. Clinic nurses are also required
to obtain all consent and payment forms, including tickets printed online and payments made at the clinic. The nurse
receives a list of pre-registered online participants with the supplies prior to the event.
QUESTION: Can Flu Busters contract with and pay our school nurse or other health care provider to administer the vaccines?
ANSWER: Flu Busters can contract with your school nurse to administer the vaccinations at your school and pay them for
their time outside of normal school hours. Other local health care providers can administer the vaccines on a paid basis. Flu
Busters will require proof of qualifications for any local provider identified by the clinic host.
QUESTION: Does Flu Busters offer any other on-site preventive healthcare services that we can combine with our Step Up!
Fight the Flu clinic?
ANSWER: Yes. Flu Busters can provide heart health screenings, meningitis vaccines and other healthcare services. Call or
visit Flu Busters’ parent website, Care Dynamix at www.caredynamix.com for more information.
QUESTION: Will low income families receive flu shots for free?
ANSWER: Children and families who have Medicare can receive the flu vaccination for free. Flu Busters is working on
authorization to administer free vaccines under the Vaccine for Children program, and that coverage will vary from state to
state. Work with your local health department to coordinate your efforts and ensure that children and families can receive
their flu vaccination.
QUESTION: Are there materials that I can use to gain the necessary permissions and promote my clinic?
ANSWER: Yes. This Flu Busters Step Up! Fight the Flu website has information to help you select a clinic date, obtain
approvals, a checklist for planning, promotional materials and other documents to support a successful clinic. Click on
“promotions” tab above for more information and downloadable promotional materials. Click on the “forms” tab above for all
necessary forms for your clinic. Click on the How? tab above for a step-by-step guide on how to host a Step Up! Fight the
Flu clinic, including a downloadable checklist for your use.
QUESTION: What type of support does Flu Busters provide clinic hosts?
ANSWER: In addition to the information available on this website, each scheduled clinic is assigned to a Flu Busters
representative. This representative is trained to answer your questions and help you host a successful Step Up! Fight the
Flu clinic. Reminders with valuable information and ideas will be sent periodically to the primary school contact for each
clinic.
QUESTION: Does a parent need to be with their child if the consent form is signed?
ANSWER: No, if the consent form is signed by the child’s parent or legal guardian and provided to the clinic nurse, parents
do not need to be present. The consent form can also be found on the Forms portion of this website.
QUESTION: How do you make your appointment to receive a flu shot?
ANSWER: Simply click the blue "Schedule a Vaccination" above. You can search your local area for clinics and request a
specific time. Or, call 1(866) 782-3014 to schedule your appointment.
QUESTION: Can the clinic be cancelled?
ANSWER: Yes. Prior to the vaccine being shipped to your clinic, you can cancel your scheduled clinic. This year Flu Busters
requires that at least 70 people be pre-registered one week before the Step Up! Fight the Flu clinic is scheduled to be
held. Flu Busters representatives will work with you on re-scheduling, returning pre-paid vaccine, and other issues that
arise because of the cancellation.
QUESTION: Can the school hold more than one clinic?
ANSWER: Yes. A school can hold multiple clinics if needed; the participation minimums will need to be met for each
scheduled clinic.
QUESTION: My flu vaccination clinic is scheduled and on the school calendar. What are the next steps?
ANSWER: Promotion! Add the clinic date to your school calendar. Use the outreach materials available on the Promotions
portion of this website. Print off flyers, posters, and information to share with your members, students and their families,
other parent groups at your school, local business and other community leaders. Work with your local media to promote
your event. Encourage school and community members to schedule their flu shot appointments early – Flu Busters uses the
number of appointments one week prior to the event to ship out vaccines and materials and determine if the minimums
have been met.
| call us toll free at 1 (866) 782-3014 |
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